1.STANDARD SUPPORT AND BUGFIX
Reliable, ongoing maintenance and rapid issue resolution to keep your e-commerce platform running smoothly.
WEBSITE SUPPORT AND MAINTENANCE
YOUR POCKET RISK PREVENTION AND RAPID-RESPONSE TEAM
The majority of businesses who skip to invest in proper maintenance end up with higher risks of security breaches, slower site speed, and lesser usability parameters, which all together eventually affect revenue.
Think ahead and avoid all of the above – get your technical issues timely fixed by e-commerce professionals.
update
extensions get a quote
extensions get a quote
extension
customization get a quote
customization get a quote
security patches
installation get a quote
installation get a quote
performance
optimization get a quote
optimization get a quote
seo
optimization get a quote
optimization get a quote
What may be included
in your website maintenance and support services?
1
2
2.SECURITY PATCHES INSTALLATION
Make sure your e-commerce platform remains secure and up-to-date, timely prevent your business from possible vulnerabilities.
3
3.EXTENSIONS SUPPORT AND CUSTOMIZATION
Optimize your e-commerce experience with tailored enhancements and dedicated technical assistance.
4
4.PERFORMANCE OPTIMIZATION
Boost your e-commerce site's speed and efficiency, ensuring a smooth and responsive user experience.
5
5.SEO OPTIMIZATION
Enhance your site's visibility and search ranking, driving more traffic and increasing conversions.
6
6.CONSULTING
Stay in touch with expert guidance and strategic planning to elevate your site's performance and business impact.
INSTALLATION AND
CONFIGURATION
Make sure that any third-party extensions won't affect neither your site's performance nor cause severe bugs or even security breaches.
SEAMLESS EXTENSIONS UPDATE
Keep your store up-to-date with the latest compatibility updates, ensuring all extensions are fully functional and ready for optimal performance.
PERSONALIZED EXTENSION CUSTOMIZATION
Customize your extensions to match your unique requirements; we are equipped to deliver projects of any size and complexity with confidence.
What our clients say
After the amendments were implemented, the importance of conversion increased, UX and the automation of internal processes improved significantly. They have extensive experience in building Magento-based products.
The cooperation was flawless. In case of problems or an emergency, the project manager was available to me. At the beginning of the month, we set the work for the next month, and it was done according to the plan.
CMO,
Home Decoration Retailer
The project consisted of upgrading Magento from version 2.3.1 to 2.4.3, we needed a Magento upgrade for the performance improvements. We were left with good impressions and we are very satisfied. Their receptivity and seriousness are at their highest. They have a very good style.
Sergiu Rusu – IT Manager,
CSM UNIFORM
We had a custom project in Magento, it was an important and big project which required custom development over the platform. This development had to be made by Magento experts in order to get the quality and time to market expected from our customer.
They [Transform Agency] have great communication skills, and when we have had issues in our deadline with final product and customer, they were 100% available and working with compromise, really hard, in order to help us to achieve our goals.
Isaac Guerra Teijeiro – Key Account Manager,
Intermark IT
We're the UK's largest independent BMW motorcycle specialist. We stock thousands of parts for BMW motorcycles online.
We needed custom development of Magento module. After the module was deployed there were significant time savings observed due to the ERP integration.
They [Transform Agency] have an extensive knowledge of the Magento platform, I was delighted with the development work that was delivered.
James Lawton – IT Manager,
Motorcycle Parts Retailer
They helped us make some improvements to our website. Among them are a shopping cart reminder and the implementation of a stock alert for products that were sold out in the webshop and are now again available.
The communication in the project was fast and very transparent. If problems arose, they were addressed immediately. We did not have to wait long for feedback on the implementations. Everything was done to our complete satisfaction. Very enthusiastic team, pleasant cooperation. Many thanks for that!
Katharina – IT Manager,
E-commerce Company
What our clients say
After the amendments were implemented, the importance of conversion increased, UX and the automation of internal processes improved significantly. They have extensive experience in building Magento-based products.
The cooperation was flawless. In case of problems or an emergency, the project manager was available to me. At the beginning of the month, we set the work for the next month, and it was done according to the plan.
CMO,
Home Decoration Retailer
The project consisted of upgrading Magento from version 2.3.1 to 2.4.3, we needed a Magento upgrade for the performance improvements. We were left with good impressions and we are very satisfied. Their receptivity and seriousness are at their highest. They have a very good style.
Sergiu Rusu – IT Manager,
CSM UNIFORM
We had a custom project in Magento, it was an important and big project which required custom development over the platform. This development had to be made by Magento experts in order to get the quality and time to market expected from our customer.
They [Transform Agency] have great communication skills, and when we have had issues in our deadline with final product and customer, they were 100% available and working with compromise, really hard, in order to help us to achieve our goals.
Isaac Guerra Teijeiro – Key Account Manager,
Intermark IT
We're the UK's largest independent BMW motorcycle specialist. We stock thousands of parts for BMW motorcycles online.
We needed custom development of Magento module. After the module was deployed there were significant time savings observed due to the ERP integration.
They [Transform Agency] have an extensive knowledge of the Magento platform, I was delighted with the development work that was delivered.
James Lawton – IT Manager,
Motorcycle Parts Retailer
They helped us make some improvements to our website. Among them are a shopping cart reminder and the implementation of a stock alert for products that were sold out in the webshop and are now again available.
The communication in the project was fast and very transparent. If problems arose, they were addressed immediately. We did not have to wait long for feedback on the implementations. Everything was done to our complete satisfaction. Very enthusiastic team, pleasant cooperation. Many thanks for that!
Katharina – IT Manager,
E-commerce Company
Why work with us?
EXTRA COMMITMENT
Due to having fewer projects, a boutique agency like us can pay more attention to each project and the details of development. There's also a motivation to go above and beyond what's required to demonstrate their commitment to providing excellent service.
TRUSTED PARTNERSHIP
We offer our clients a closer collaboration than bigger agencies, featuring frequent communication and direct work with key personnel. This is a major advantage as it builds more trusting relationships and better understanding of what our client needs.
START IN 2-6 DAYS
Ready to start within a week, provided we agree on the project requirements and scope. We offer agile delivery based on release cycles, allowing you to regularly check the actual status of your project and request changes.
EASY COMMUNICATION
We always maintain a close communication among the team members and with the clients, which leads to quicker responses to issues or tasks, resulting in rapid completion and high-quality work outcomes.
2-MONTH WARRANTY
After the project is completed, you are given a two-month warranty period, for you and your team to know for sure that all functionality works as expected, while having technical support to answer any questions you may have.
Why work with us?
EXTRA COMMITMENT
Due to having fewer projects, a boutique agency like us can pay more attention to each project and the details of development. There's also a motivation to go above and beyond what's required to demonstrate their commitment to providing excellent service.
TRUSTED PARTNERSHIP
We offer our clients a closer collaboration than bigger agencies, featuring frequent communication and direct work with key personnel. This is a major advantage as it builds more trusting relationships and better understanding of what our client needs.
START IN 2-6 DAYS
Ready to start within a week, provided we agree on the project requirements and scope. We offer agile delivery based on release cycles, allowing you to regularly check the actual status of your project and request changes.
EASY COMMUNICATION
We always maintain a close communication among the team members and with the clients, which leads to quicker responses to issues or tasks, resulting in rapid completion and high-quality work outcomes.
2-MONTH WARRANTY
After the project is completed, you are given a two-month warranty period, for you and your team to know for sure that all functionality works as expected, while having technical support to answer any questions you may have.
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frequently asked questions
Related services
Transform Agency
is about long-term partnership
What are the key reasons for businesses to invest in website support and maintenance services?
Businesses benefit from website support and maintenance services in several ways. These services ensure that your website remains up-to-date, secure, and functional, reducing the risk of downtime and security breaches. Regular updates also improve user experience and help maintain high search engine rankings. Furthermore, website support and maintenance services save time and resources, allowing businesses to focus on core activities while ensuring their online presence is consistently reliable and efficient.
Why is reliable ecommerce website support crucial for the success of an online business?
Reliable ecommerce website support is essential for ensuring the seamless operation of an online store. It provides timely assistance in resolving technical issues, addressing customer inquiries, and maintaining the site's functionality. This support safeguards customer trust, prevents revenue loss due to downtime, and ensures a positive shopping experience. By investing in ecommerce website support, businesses can maintain their competitiveness in the digital marketplace and drive long-term success.
What are the key benefits of utilizing ecommerce website maintenance services for my online store?
Ecommerce website maintenance services offer several advantages. They ensure your online store remains secure, up-to-date, and free from technical glitches that could disrupt sales. Regular maintenance enhances website performance, leading to faster load times and improved user experiences. Moreover, these services can assist in updating product catalogs, optimizing SEO, and adapting your site to changing market trends, ultimately helping you stay competitive and grow your online business.